You can have the data Agendos holds about you, your organization and your connected
accounts deleted at any time. This page explains what is stored, how to request
deletion, and what happens next. It applies to all Agendos integrations, including
data received through Meta technologies (Facebook Login, Meta Business Portfolio
access and the Meta Marketing API).
1. What We Store
Account data — your name, email address and organization membership.
Connected-account data — identifiers of the ad accounts, Business Portfolios, Pages or social accounts you connect, and the access tokens that let Agendos act for you.
Advertising performance data — campaign, ad set and ad identifiers and names, spend, impressions, clicks and conversion metrics retrieved from the Meta Marketing API for the accounts you connect, together with the evaluations, recommendations and actions the agent produced from them.
Ad copy — the text of ads the agent read as input and the draft variations it generated.
Audit records — logs of what the agent evaluated, proposed and did, and who approved what.
2. How to Request Deletion
Use any one of the following:
From the Service — in Agendos, open Settings → Account → Delete account (deletes your user and, if you are the organization's last owner, the organization and all its data), or Settings → Connected accounts → Disconnect to delete a single connected account and its data.
From Meta — remove Agendos under Facebook Settings → Your Activity → Business Integrations, or remove the Agendos system user or partner from your Business Portfolio. Removing access revokes our tokens immediately; we then delete the associated data as described below.
By email — write to [email protected] from the email address on your account with the subject "Data deletion request" and state whether you want a single connected account or the entire account deleted.
3. What Happens Next
We confirm receipt within 2 business days and give you a reference number so you can check the status of your request.
Access tokens are revoked and deleted immediately.
Account data, connected-account data, advertising performance data, ad copy, drafts and recommendations are deleted from our production systems within 30 days of the request.
Encrypted backups are rotated out within a further 30 days.
We confirm completion to the email address on your account.
4. What We May Keep
We retain only what the law requires us to keep, such as invoices and billing records
under Israeli tax law, and minimal audit entries needed to demonstrate that a deletion
request was fulfilled. These records do not include advertising performance data or
ad copy. Aggregated statistics that cannot identify you or your accounts may be kept.
5. Data Held by Platforms
Deleting your Agendos data does not delete data held by Meta, LinkedIn or any other
platform, including your ad accounts, campaigns, ads and their history. Changes the
agent made to your ad accounts with your approval (for example, an ad set to Paused)
remain in your account and can be changed there at any time.
6. Contact
Service operator: Moradi Eran Haim, Licensed Business No. 025379520, 1 Hashomer St., Holon, Israel Email:[email protected]